Privacy Policy

Last updated: 1/7/2026

At InfoSnap ('we,' 'our,' or 'us'), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

  • Personal Information: When you register for an account, subscribe, or contact us, we may collect personally identifiable information such as your name, email address, and payment information (processed securely by our payment provider).
  • User Uploads: We collect the files, text, and audio/video content you directly upload for summarization.
  • External Content: For content from third-party platforms (e.g., YouTube), we do not store the original video files. We only store the generated summary and metadata.
  • Usage Data: We automatically collect information about your interactions with the Services, such as IP address, browser type, device information, and pages visited.
  • Cookies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Service: To process your requests, generate summaries, and maintain your account.
  • To Improve AI Models: We may use anonymized or aggregated data to refine our summarization algorithms. We do not use your private User Content to train public foundation models without your explicit consent.
  • Communication: To send you administrative information, updates, and promotional materials (you may opt out of marketing emails).
  • Security: To detect and prevent fraud, abuse, and security incidents.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing (e.g., Paddle), cloud hosting (e.g., AWS), and AI processing (e.g., OpenAI, Anthropic). These providers are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale, or asset transfer, your information may be transferred as a business asset.

4. Data Retention

We retain your personal information and User Content for as long as your account is active or as needed to provide you the Services. You may request deletion of your account and associated data at any time.

Temporary Processing: Any temporary files downloaded or generated during the processing of external content are immediately deleted and discarded once the summary is generated ("burn after read").

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information.
  • Object to or restrict the processing of your data.
  • Export your data in a portable format.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Services may contain links to third-party websites (e.g., YouTube, Bilibili). We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].